Terms of Service

These Terms of Service govern your use of the 9th Circuit Process Serving website and any services requested from us. By using this website, submitting a request, approving an assignment, or paying an invoice, you agree to these Terms.

1. About Us

9th Circuit Process Serving ("9th Circuit Process Serving," "we," "us," or "our") is a veteran-owned, family-operated process-serving and legal-support business based in Saint Cloud, Florida. We provide process serving and related document-support services, primarily in Orange and Osceola Counties, and may coordinate assignments elsewhere through qualified third-party professionals.

2. No Legal Advice or Attorney-Client Relationship

We are not a law firm and do not provide legal advice, legal representation, or opinions about legal rights, deadlines, strategy, jurisdiction, or the sufficiency of documents. Use of our website or services does not create an attorney-client relationship. You are responsible for consulting a licensed attorney regarding legal questions.

3. Service Requests and Assignment Acceptance

A website form, email, telephone call, document upload, or payment does not by itself guarantee acceptance of an assignment. An assignment is accepted only after we review the request and confirm the scope, pricing, availability, service level, and other material instructions.

We may decline, suspend, or discontinue an assignment when information is incomplete or inaccurate; the request appears unlawful, unsafe, unethical, or outside our authority; required payment has not been received; a conflict exists; conditions at the service location create an unreasonable risk; or circumstances otherwise prevent proper performance.

4. Client Responsibilities

You agree to:

• Provide complete, accurate, lawful, and current information, documents, addresses, deadlines, and instructions.
• Confirm that you have authority to request the services and provide all submitted documents and personal information.
• Identify all applicable deadlines and special service requirements before the assignment is accepted.
• Notify us promptly of changes, cancellations, settlements, corrected addresses, safety concerns, or new instructions.
• Review all completed affidavits, returns, reports, and other documents promptly and report any suspected error.
• Use our services and any information we provide only for legitimate and lawful purposes.

We may rely on the information and documents you provide without independently verifying their legal sufficiency, accuracy, authenticity, or completeness.

5. Service Attempts, Timing, and Results

Standard, rush, and same-day descriptions refer to our intended scheduling priority and, when stated, the anticipated timing of the first attempt. They do not guarantee that an attempt or completed service will occur by a particular date or time. Timing may be affected by when complete documents and payment are received, address accuracy, distance, access restrictions, weather, traffic, court closures, safety conditions, subject availability, and other circumstances beyond our control.

When appropriate for the assignment and selected service level, process-serving fees may include up to five diligent attempts at one approved address for one subject. The number, timing, and manner of attempts may vary based on the circumstances, governing rules, client instructions, and professional judgment. Additional subjects, addresses, travel, waiting time, printing, special handling, or attempts may require additional fees.

We do not guarantee successful service, that a person will be located, that a reported address is current, that a court will accept a return or affidavit, or that any legal matter will achieve a particular outcome.

6. Pricing, Invoices, and Payment

Published rates are starting prices and may not apply to every assignment. Final pricing depends on the service requested, location, deadline, number of subjects and addresses, document size, travel, access, waiting time, special instructions, and other assignment-specific factors.

Unless we agree otherwise in writing, prepayment is required and work will begin only after payment is received and matched to the assignment. You are responsible for reviewing the invoice and payment instructions before sending funds. Card or third-party payment processing charges disclosed before payment may apply. Any approved additional work or expense may be invoiced separately.

7. Cancellations and Refunds

Cancellation requests must be communicated directly to us and are not effective until acknowledged. If an assignment is canceled before work begins, we may refund the amount paid, less any nonrefundable processing charges or costs already incurred. Once review, preparation, research, travel, an attempted service, coordination with another professional, filing, retrieval, printing, or other work has begun, some or all fees may be earned and nonrefundable.

Refund decisions will be based on the work performed, expenses incurred, payment method, and circumstances of the assignment. Failure to complete service does not automatically entitle the client to a refund because fees compensate for professional time, diligent attempts, travel, research, reporting, and related work—not a guaranteed result.

8. Documents, Uploads, and Electronic Communications

You should submit only documents and personal information necessary for the requested service. You are responsible for retaining original documents and backup copies. Although we use reasonable safeguards, no website, email system, file upload, or electronic storage method can be guaranteed to be completely secure or uninterrupted.

By providing an email address or telephone number, you consent to receiving assignment-related communications electronically or by telephone. You are responsible for ensuring that your contact information remains current and that our messages are reviewed promptly.

9. Skip-Tracing and Address Research

Skip-tracing and address-research services are offered only for legitimate and lawful purposes. Results are based on available databases, public records, client-provided information, and other lawful sources. Records may be incomplete, outdated, or associated with a different person. We do not guarantee that a subject will be located or that any possible address reflects current occupancy.

You may not use our services or information for stalking, harassment, intimidation, discrimination, unlawful surveillance, identity theft, or any other improper or illegal purpose. We may require proof of identity, authority, or permissible purpose before performing research.

10. Third-Party Services

We may use or refer clients to courts, payment processors, notaries, process servers, technology providers, public-record sources, or other third parties. Their services, systems, availability, fees, and policies are outside our direct control. Links to third-party websites are provided for convenience and do not constitute a warranty or endorsement.

11. Privacy

Our collection and use of personal information are also governed by our Privacy Policy. By using the website or submitting information, you acknowledge that electronic transmission and storage involve inherent risks.

12. Website Content and Acceptable Use

Website content is provided for general informational purposes and may be changed without notice. You may not misuse the website, interfere with its operation, attempt unauthorized access, introduce malicious code, scrape or harvest information unlawfully, impersonate another person, or use the website to violate any law or another person's rights.

Unless otherwise stated, the website's text, graphics, branding, layout, and original content are owned by or licensed to 9th Circuit Process Serving and may not be reproduced or commercially exploited without permission.

13. Disclaimer of Warranties

To the fullest extent permitted by law, the website and services are provided on an "as available" basis. We disclaim warranties not expressly stated in a written agreement, including implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement. We do not warrant uninterrupted website access, error-free content, successful service, a particular turnaround time, or any legal outcome.

14. Limitation of Liability

To the fullest extent permitted by law, 9th Circuit Process Serving and its owners, employees, contractors, and agents will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including lost profits, lost data, lost opportunity, missed deadlines, or adverse legal outcomes arising from or related to the website or services.

To the fullest extent permitted by law, our total liability for a claim related to a particular paid assignment will not exceed the amount you paid directly to us for that assignment. Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.

15. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless 9th Circuit Process Serving and its owners, employees, contractors, and agents from claims, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from your unlawful use of the website or services; inaccurate or unauthorized information, documents, or instructions you provide; your violation of these Terms; or your violation of another person's rights.

16. Governing Law and Venue

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Unless applicable law requires otherwise, any legal proceeding arising from these Terms or our services must be brought in a court of competent jurisdiction serving Osceola County, Florida.

17. Changes to These Terms

We may update these Terms periodically. Revised Terms become effective when posted on this website unless a later effective date is stated. The "Last updated" date identifies the most recent revision. Continued use of the website or services after revised Terms are posted constitutes acceptance of the revised Terms.

18. Severability, Waiver, and Entire Agreement

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect. A failure to enforce a provision is not a waiver of that provision. These Terms, the Privacy Policy, the applicable invoice, and any written assignment-specific agreement constitute the agreement between you and us concerning the website and services and supersede prior discussions on the same subject.